CPUTommy
Thrust cures All
Just ordered a new 38mm rocket from them. Cant thank them enough!!! They answered my questions I asked when I called them, as well as when I emailed them.
Reasons for my decision as well as what I feel should impact your decisions to buy from them.
1-Knowledge. (priceless)
2-Inventory
3-Honesty and Integrity
4-Willingness to please the customer
5-Our sport as a whole.
I didn't shop around and I could have probably gotten the same materials for a few dollars less, but looking at it, Id rather give those few dollars to a vendor that not only appreciates it but supports my hobby. I'm all for them making money and that's business, I get it, and im way OK with it.
I ordered a component that was not compatible with my kit, (my fault) They rectified it and credited my account with out me even asking, and when I did email them saying pretty much, can you check to make sure ( I didn't think the credit was correct and thought that they were screwing themselves ) and within 5 minutes I had a phone call, and an email response with details that again, proved myself wrong. (see the pattern here) I hope my stellar pattern doesn't carry over into my building.
I slept very well last night knowing I can turn to these guys for my future needs with ZERO hesitation, and in today's day and age, this is an awesome thing.
Thank you Apogee,
Tom Derosier
Reasons for my decision as well as what I feel should impact your decisions to buy from them.
1-Knowledge. (priceless)
2-Inventory
3-Honesty and Integrity
4-Willingness to please the customer
5-Our sport as a whole.
I didn't shop around and I could have probably gotten the same materials for a few dollars less, but looking at it, Id rather give those few dollars to a vendor that not only appreciates it but supports my hobby. I'm all for them making money and that's business, I get it, and im way OK with it.
I ordered a component that was not compatible with my kit, (my fault) They rectified it and credited my account with out me even asking, and when I did email them saying pretty much, can you check to make sure ( I didn't think the credit was correct and thought that they were screwing themselves ) and within 5 minutes I had a phone call, and an email response with details that again, proved myself wrong. (see the pattern here) I hope my stellar pattern doesn't carry over into my building.
I slept very well last night knowing I can turn to these guys for my future needs with ZERO hesitation, and in today's day and age, this is an awesome thing.
Thank you Apogee,
Tom Derosier