Viperfixr
Born Again Rocketeer
- Joined
- Jan 19, 2009
- Messages
- 1,474
- Reaction score
- 73
I could not resist the LOC 2.6" Patriot deal that recently came out from BuyRocketMotors.com, and I know most of you know the excitement when a new rocket graces your address. So, imagine that sweet moment and then this reality:
Yup, USPS had done a number on this poor rocket. Pictures don't do it justice, but someone flattened that box somewhere in shipping. The rocket kit looked so sad, sitting there all pathetic.
I am not going to save those airframe tubes, but I am flying that rocket, darn it! BuyRocketMotors.com responded immediately and was more than willing to make things right. I had already filed a USPS claim, so there wasn't anything he could do (but I appreciate his willingness to make it right)...so an email to LOC was next.
Used the "Contact Me" part of the LOC website asking to just purchase the Patriot airframe tubes, and Jason asked for pictures. Since this is the opposite of rocket porn, I hesitated, but sent anyway. His response? A shipping label within an hour!
With customer service like this, I will buy again and again from both vendors (LOC & BuyRocketMotors.com)--highly recommended!
'Course, I did just get some cool accessories for that Patriot, like Z-clip motor retention and the LOC Baffle system. Love those baffle systems & the removable nose weight system. Lookin hard at a 5.5" Magnum too. LOCs got the Rocketry Mojo goin on.
Yup, USPS had done a number on this poor rocket. Pictures don't do it justice, but someone flattened that box somewhere in shipping. The rocket kit looked so sad, sitting there all pathetic.
I am not going to save those airframe tubes, but I am flying that rocket, darn it! BuyRocketMotors.com responded immediately and was more than willing to make things right. I had already filed a USPS claim, so there wasn't anything he could do (but I appreciate his willingness to make it right)...so an email to LOC was next.
Used the "Contact Me" part of the LOC website asking to just purchase the Patriot airframe tubes, and Jason asked for pictures. Since this is the opposite of rocket porn, I hesitated, but sent anyway. His response? A shipping label within an hour!
With customer service like this, I will buy again and again from both vendors (LOC & BuyRocketMotors.com)--highly recommended!
'Course, I did just get some cool accessories for that Patriot, like Z-clip motor retention and the LOC Baffle system. Love those baffle systems & the removable nose weight system. Lookin hard at a 5.5" Magnum too. LOCs got the Rocketry Mojo goin on.