- Joined
- Jan 16, 2015
- Messages
- 271
- Reaction score
- 66
Yesterday I am working in the basement on the computer, hear a large vehicle drive off, then get an email notice that fedex tried to deliver a package. I am right below the front door upstairs... I hear no doorknock, doorbell, nothing, and I can hear when someone uses the doorbell as it is loud!
Run upstairs and have a door tag on the door saying they tried to deliver my rocket motors. Call fedex and tell them there was no knock nor doorbell and could hear their delivery truck pull away. The customer service rep takes my info, my phone number, and instructions they are to call prior to delivery so that I am ready at the door.
Today, a notice pops up in my email that they attempted delivery, again no knock, no doorbell, no phonecall... Call them again today and tell them, no knock, no doorbell, nada... I was again working on the computer downstairs, waiting for them to call so that I am ready... She takes my info again, writes the center where the truck is based, and hopes that they will try a second delivery this evening... If not tomorrow, which is a problem because I have to go to work in the afternoon... Lucky for me I have been able to work from home Tuesday and Wednesday, but I have to go in tomorrow as I can't run my class tomorrow from home.
To say I am a little frustrated with fedex is an understatement...
Run upstairs and have a door tag on the door saying they tried to deliver my rocket motors. Call fedex and tell them there was no knock nor doorbell and could hear their delivery truck pull away. The customer service rep takes my info, my phone number, and instructions they are to call prior to delivery so that I am ready at the door.
Today, a notice pops up in my email that they attempted delivery, again no knock, no doorbell, no phonecall... Call them again today and tell them, no knock, no doorbell, nada... I was again working on the computer downstairs, waiting for them to call so that I am ready... She takes my info again, writes the center where the truck is based, and hopes that they will try a second delivery this evening... If not tomorrow, which is a problem because I have to go to work in the afternoon... Lucky for me I have been able to work from home Tuesday and Wednesday, but I have to go in tomorrow as I can't run my class tomorrow from home.
To say I am a little frustrated with fedex is an understatement...