blackbrandt
That Darn College Student
- Joined
- Mar 18, 2012
- Messages
- 9,281
- Reaction score
- 60
My box arrived yesterday. Yay
The only time I can remember getting that phone message is when I neglected to include to proper prefix number (i.e., "1") when I dialed.Called RW a few times this morning. Each time I got "your call cannot be completed as dialed, please check the # and call again" Anyone else got this in the past?
I had to wait 2-1/2 years for a delivery from a well-known rocketry vendor... I worked with them, was patient and they finally came through with 80% of the order and refunded the rest. Was I completely happy, no... I have held back ordering from them for the past 7 years and only this month did I again place a small order with that same vendor. I'll see how they do.
Please call them. RW appears to be back on track with orders as my last two orders were shipped within a day - order on 2/8/16 shipped that day.I still haven't heard anything yet regarding my order...
No response to email, finally got through by phone after calling for a week, they said my black Friday order would ship Monday. That was two weeks ago and still no package. I'm glad someone is getting their order but my experience with rocketry warehouse has been less than positive. Now people order on 2-8-2016 and have their order shipped the next day? I placed my order months ago.
Order Cancelled. Thanks RW, sorry about that! I really needed the refund $$.
Will try again when funds are +++, just not BFriday!
OK, that should help at least 1 other person get their order sooner...:lol:
Yes sir.The Mongoose 75 comes with beveled fins
Interesting to know - thanks!Oh now thats sexy. Can't wait for mine now lol.
SmartPost is whats called "last mile delivery" by USPS. FedEx delivers it to the local PO, who handles the actual delivery.
Aww, bummer!Totally regret not buying one of these now .
My CF Mongoose 75 shipped on Monday. Anyone know if the CF version has bevelled fins?
Mine is the fiberglass version, not carbon fiber.According to this https://www.rocketryforum.com/showt...-quot-AlnessW%92s-RW-Mongoose-75-Build-Thread it should be. Wish I'd picked one of these up when I had the chance . If you're willing to part then let me know!
I'm going to assume the previous post was directed at me. I just stated my opinion, and I did not bash them in any way. I did not imply, or even name, that 'my vendor is better than your vendor'.
As tempted as I am to delete that post, to not make myself look like a punk, I chose not to. I simply stated my opinion of what I surmised of this thread.
Many potential 'clients' may skim over this thread, and again, --in my opinion-- they are going to remember the people that -complained- more so than the ones that praised.
If you're talking about my post, you assume incorrectly, my post was directed at RW.
Good stuff, bad business practices, unreliable delivery, non-existent communications.
Thank you for clarifying that, I didn't think what I said was malicious in any way.
Your second comment is what hits it on the head... The best product on the planet ain't squat if there is not reliable service or communication.
The fact that people ordered -after- the sale, and received their stuff before the people that have been waiting for -months-, I find tacky. What about the guy that ordered -before- the sale? I'd be furious!
Though to -defend- them, simply picking up the telephone and actually -talking- to them regarding your 'lost order' may have cleared some of this mess up for some.
I almost hate to say it, but this thread is NOT good advertising. As small as the rocketry community is, I would think 'word of mouth', and threads like this, could make or break the vendors here. I understand the 'holiday' sale has got to be an extremely busy time for them, but that, IMO, does not excuse a lack of communication.
It is by the reactions here and a proven excellent reputation, is the reason that I chose the vendor that I did. Customer service and open communication is King!
On the upside, RW doesn't bill until they ship...
I hope that we have an early Spring. It sounds like we ALL need to go fly some rockets!
Cheers,
Michael
On the upside, RW doesn't bill until they ship.......
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