Hi TRF colleagues,
I have recently started having this printing problem.
I have a Windows 10 64-bit computer with 32 GB of RAM, and an HP Envy 4520 printer.
The printer has always worked fine, except that on rare occasion, when printing something, I would get a printing error saying that the printer was in an “error state”. I needed to clear the print queue, but I could not do so. Finally, I learned the way to solve this problem was Administrative Tools > Services > Print Spooler, and next hit Stop and then Start. That cleared the print queue, and everything worked fine.
OK. This is a bit annoying, but not too bad. Lately, however, this error is happening with increasing frequency. I can always solve the problem using the sequence that I just described, but I am getting frustrated having to do it.
Does anyone know why it happens?
Thank you.
Stanley
I have recently started having this printing problem.
I have a Windows 10 64-bit computer with 32 GB of RAM, and an HP Envy 4520 printer.
The printer has always worked fine, except that on rare occasion, when printing something, I would get a printing error saying that the printer was in an “error state”. I needed to clear the print queue, but I could not do so. Finally, I learned the way to solve this problem was Administrative Tools > Services > Print Spooler, and next hit Stop and then Start. That cleared the print queue, and everything worked fine.
OK. This is a bit annoying, but not too bad. Lately, however, this error is happening with increasing frequency. I can always solve the problem using the sequence that I just described, but I am getting frustrated having to do it.
Does anyone know why it happens?
Thank you.
Stanley