rsbhunter
Well-Known Member
Contacted them about a issue I had with a D12-3 engine (cato) . It had blown both ends out the tube, pushed my mm up into the parachute, harness, etc. I was contacted today by their customer service person, and the resolution was 100% satisfactory. I know the company has been under some doubt as to the level of customer service, but in my case, it was honestly fantastic. Had it not been, I would have posted the facts of that as well. I am quick to speak out about bad service (from any company) but also believe that credit needs to be given , where credit is due..rsbhunter