So, I'm new, and brand new to rockets. To make a quick story short I spent over 2 decades building scale models and in the final few years did them all with dioramas and ALWAYS had a great experience with the plastic model companies (to the point of them sending me free parts with free shipping, once even when I told em I bought a model from a garage sale and it was missing a part and other times when they simply screwed up parts).
So I got into rocketry and my first rocket (from Estes) had a terrible design, even worse instructions, and my email to them was replied to with a defensive condescending email that essentially boiled down to them saying they offer no customer service in terms of extra parts if they sell failed rocket kits.
It was just a really bad experience and it really made me reconsider rocket building.
So I got into rocketry and my first rocket (from Estes) had a terrible design, even worse instructions, and my email to them was replied to with a defensive condescending email that essentially boiled down to them saying they offer no customer service in terms of extra parts if they sell failed rocket kits.
It was just a really bad experience and it really made me reconsider rocket building.
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