Tarc Cato

[zeketrimmer]

Estes f26 cato, RSO said we could send this picture to Estes for a free replacement, how should I go about it?

 

[SolarYellow]

Estes doesn't sell F26 anymore. I doubt they have any inventory sitting around.

 

[zeketrimmer]

Estes doesn't sell F26 anymore. I doubt they have any inventory sitting around.

Does Aerotech? We have a bunch of those and other then the label they look and function identical

Aerotechs website states: "This is the same motor that Estes used to sell for their Pro-Series rockets."

https://www.apogeerockets.com/Rocket-Motors/29mm-Motors/Aerotech-29mm-F26-6FJ-Motor

 

[WillMarchant]

Sorry, I’m confused. The motors are labeled as Estes? If so, then start an email dialog with them via the [email protected] address.

And fill in a http://www.motorcato.org/ report as well!

Sorry your rocket burned up but it was a pretty failure. I was the one helping you with the pad.

 

[Capt. Eric]

I had 2 CATO's on Estes E12's. I reported them via the service email. Had pictures and video. Got auto response and a case number. Then nothing.resent it after a week. Same - nothing. Resent it again. Scott was assigned the case and looking at their system, the 3 were consolidated into one case number. Then nothing. This started at the end or January.

I am rather disgusted with Estes these days. The lack of response is very disappointing. If they changed their policy, and can't afford to back up their failures, than have the stones to say so. The complete lack of any actual response is a good way to show your customers that you don't care about them.

Yet another reason why I say Estes is not held in the same high regard that I used to hold them.