kelltym88
Well-Known Member
- Joined
- Jan 18, 2009
- Messages
- 3,991
- Reaction score
- 91
I don't normally bash companies, but Estes customer service has gone to s*%t. I have inquired, several times now, about a missing nose cone in a kit I received. They have have responded once, yes just once, (all they did was ask me to verify my address, which I have, about 4 weeks ago and I haven't heard from them since, and I haven't received anything either) despite numerous emails I've sent just asking for an update. I mean, it really is taking 6+ weeks now to get to a point where I still don't know what they are going to do? C'mon Estes, you are known for your customer service and now this.....