Donaldsrockets
Well-Known Member
Is it just me or is Estes' quality control really starting to slip big time???
About 2 weeks ago I bought a Mercury Redstone kit from my local HL and noticed it had a damaged BT. No problem, they send me a new one in perfect shape but now I noticed that I have a piece of the escape tower missing. It's the V piece. They gave me TWO of the T pieces instead.
At this point I must admit I'm about ready to toss the whole thing in the trash!!!
It's too bad. I really wanted the Goblin re-release but now I'm not so sure as this might very well be the last Estes kit that I ever buy.
Just wondering if anyone else has encountered this severe slip in Estes quality control. Note, I am certainly NOT bashing Estes in any way as I've had great luck with their kits in the past and their customer service is top-notch.
About 2 weeks ago I bought a Mercury Redstone kit from my local HL and noticed it had a damaged BT. No problem, they send me a new one in perfect shape but now I noticed that I have a piece of the escape tower missing. It's the V piece. They gave me TWO of the T pieces instead.
At this point I must admit I'm about ready to toss the whole thing in the trash!!!
It's too bad. I really wanted the Goblin re-release but now I'm not so sure as this might very well be the last Estes kit that I ever buy.
Just wondering if anyone else has encountered this severe slip in Estes quality control. Note, I am certainly NOT bashing Estes in any way as I've had great luck with their kits in the past and their customer service is top-notch.