AlnessW
Well-Known Member
- Joined
- Oct 6, 2013
- Messages
- 1,221
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I wanted to give a special thanks to Jim Amos (aka MWC) of MissileWorks. I currently own a pair of RRC3's and an RRC2+. I met him a few years ago at BALLS, along with the rest of his Colorado contingent.
A few days before I left for BALLS 24 last year, I went to program an RRC3 using a PerfectFlite DT2U data transfer kit + MissileWorks adapter. When I tried to get the altimeter to communicate, I accidentally "bricked" the microcontroller which basically renders the device useless. (It wouldn't power up.) So I talked to Jim via phone and he had indeed heard of this problem before from a small handful of other flyers. Apparently it has something to do with 12V running through one of the data lines. After the launch, I shipped him the altimeter of which he was able to re-flash and test, at which point it was working perfectly.
Perhaps I thought that was it...but several months later I managed to do that exact same damage even with following the procedure Jim sent me. Frustrated, I called Jim's main office number around 8:30 PM Mountain Time, fully expecting to leave a message. To my surprise, he picked up, greeted me by name, and said something along the lines of "I don't answer after-hours to just anyone." Wow! Talk about top-notch service. Wanting to fully put an end to my dilemma, he once again fixed up my bad unit and offered to ship me a FREE MissileWorks USBIO kit. (So I wouldn't have to use the PerfectFlite one anymore.) This indeed had me shipshape in no time.
I highly recommend Jim's products and service - again, really can't be beat. Thanks again Jim for your assistance!
A few days before I left for BALLS 24 last year, I went to program an RRC3 using a PerfectFlite DT2U data transfer kit + MissileWorks adapter. When I tried to get the altimeter to communicate, I accidentally "bricked" the microcontroller which basically renders the device useless. (It wouldn't power up.) So I talked to Jim via phone and he had indeed heard of this problem before from a small handful of other flyers. Apparently it has something to do with 12V running through one of the data lines. After the launch, I shipped him the altimeter of which he was able to re-flash and test, at which point it was working perfectly.
Perhaps I thought that was it...but several months later I managed to do that exact same damage even with following the procedure Jim sent me. Frustrated, I called Jim's main office number around 8:30 PM Mountain Time, fully expecting to leave a message. To my surprise, he picked up, greeted me by name, and said something along the lines of "I don't answer after-hours to just anyone." Wow! Talk about top-notch service. Wanting to fully put an end to my dilemma, he once again fixed up my bad unit and offered to ship me a FREE MissileWorks USBIO kit. (So I wouldn't have to use the PerfectFlite one anymore.) This indeed had me shipshape in no time.
I highly recommend Jim's products and service - again, really can't be beat. Thanks again Jim for your assistance!