Hi John,
First off, the Solar Flare I sent you staging pictures of is still flying great. It is one of my fleet favorites!
Now, to add some positive items to this thread.
First: What I really NEED from Estes is your motors. Everything else, I could get elsewhere if I needed to (parts, kits, etc.). Your production and distribution of motors is what nobody else can match (don't get me started on Quest BP... they're fine, but their variety and distribution can't match yours). So, I want you to do whatever it takes for you to be able to continue to produce and distribute via mass market your motors. If this means a whole lot of RTF/ARF/E2X etc (which I never buy), then more power to you. Overpriced flight packs at Target/Walmart? Bring 'em on! I want your business model to be healthy, and I understand and won't complain if this means most of your birds are not of interest to me.
OK, that said, I would like to see just a bit more diversity in motors. OR engines. Or whatever we're calling them. I'd like to specifically see a long-burn D, to replace the Quest D5 that was one of my absolute favorites. I still have a few stashed away. I would also like to see a long-burn 18 mm C. Something like a C3. Further, if you are interested in getting into APCP manufacture, I wish you would get and sell through Hobby Lobby motors comparable to the Aerotech SU D10/D21 line. I can get those from Aerotech so not critical, but it's something I use and I'd love to be able to pick them up through HL or AC Supply at good discounts.
Next: NOSE CONES. Yes, we've had the conversation before. Where my take is slightly different from other people is that (being in marketing) I understand your business model isn't going to fit selling cone-by-cone, but if you offered a bag of say 4 PNC-60AH or 4 PNC-60-RL, I'd be happy to buy in "bulk." I like the assortment packs you offer in smaller sizes, but please make sure I can predict what will be in each bag when I buy it, because probably I'll be buying 'em online and can't check each bag to pick the one with the cone I want. IF that's too much trouble, consider offering them in real bulk to retailers like UMRS or BMS or BRS hobby or the like, that are "hobby" enough to open the big bag of 20 or 50 cones and part them out cone-by-cone. Anyway, whatever model you pick, start with the ones that are harder to get balsa replacements for... there's more of a market for a large PNC-60 than something smaller we can get from BMS cheaply. Actually BMS probably doesn't want to stock plastic cones, as it would erode their balsa business...
Cool builders' kits. Keep them coming. I won't complain if it's only a couple innovative designs per year. But make it easy for the "one weekend fliers" to go from their RTF to a level 2 kit. Maybe offer more that's a combo box of an RTF / E2X / LEvel 1-2 so they can get their feet wet gradually, all from one box.
Hire someone to do targeted civic outreach. Our hobby's biggest problem is lack of convenient launch sites or laws against us. Do more to work with cities to promote the hobby.
That's about it. Thanks for listening.
Marc