- Joined
- Sep 5, 2009
- Messages
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Most people who have issues with Red Arrow Hobbies appear to be buying via the internet, people without issues seem to be the ones buying at his brick and mortar store or at launches. Dave may be a great guy, but his business will go so much better if he improves his internet sales and shipping and inventory management. I get that supply problems crop up, I understand backorders, but the vendor needs to notify the customer that the items are backordered so the customer can chose to cancel the order or wait. Its not about the person is about the business, successful businesses have happy customers (except WalMart who everybody seems to hate, even though they only shop at WalMart), good pricing will only get you so far.
Agreed. My time and aggravation have a price, too. I don't mind spending a few dollars more for a fast, pain-free, well-communicated, rocket purchase.
Yeah, funny. All the Walmart haters just can't stop shopping there.