cydermaster
Well-Known Member
- Joined
- Jan 19, 2009
- Messages
- 2,617
- Reaction score
- 6
I recently purchased one of the new Drakes from Fliskits. Even though I'm having to deal direct with Jim in the States (a situation which has recently changed - [plug]thanks to Andy at Deepsky[/plug]), it arrived within a week, with its usual personal letter from Jim.
I got stuck in right away to building. As its my first 24mm model, I was doing things like using Epoxy for fin fillets etc, for the first time, and thourally enjoying it.
I reached the point, in the instructions, where the motor mount is inserted, using the time tested method of pushing it in with an old engine casing. Hmmmmm...... My 1st 24mm rocket = no spent motors!
I sent off to Deepsky for a pack of D12-5s, which arrived within a day or so. I ripped the pack open, took out a motor, spread the glue inside the bodytube, inserted the mount, used the engine to push it to the right place, and removed the engine. Errrr ........ the engine won't come out!!!!!
After about 5mins of trying to extract the enigine, I decided that the priority was saving the unused engine. So I got out my trusty hobby knife, and preformed emergency surgery (see photo)
I e-mailed Jim @ Fliskits, to ask for a new bodytube and motor mount. After a few mails to, and from, each other; I got a mail to say that my (free of charge!!!) replacement tube, with motor mount installed , had been shipped; and I recieved it yesterday.
I know its been said many times before, but what excellent service!!!! Thank you Jim. Makes you think; what a differant world we'd live in if companies like Microsoft et al. had this level of customer service.
To make the postage, from the States, more worthwhile, I ordered a 'Flea' at the same time. Neat little beast this one. I had a few mates round last night, and spent the night chatting, watching TV, and building my Flea - a most enjoyable evening. I finished the build last night, and should have it painted for launching on Tuesday (my birthday).
I got stuck in right away to building. As its my first 24mm model, I was doing things like using Epoxy for fin fillets etc, for the first time, and thourally enjoying it.
I reached the point, in the instructions, where the motor mount is inserted, using the time tested method of pushing it in with an old engine casing. Hmmmmm...... My 1st 24mm rocket = no spent motors!
I sent off to Deepsky for a pack of D12-5s, which arrived within a day or so. I ripped the pack open, took out a motor, spread the glue inside the bodytube, inserted the mount, used the engine to push it to the right place, and removed the engine. Errrr ........ the engine won't come out!!!!!
After about 5mins of trying to extract the enigine, I decided that the priority was saving the unused engine. So I got out my trusty hobby knife, and preformed emergency surgery (see photo)
I e-mailed Jim @ Fliskits, to ask for a new bodytube and motor mount. After a few mails to, and from, each other; I got a mail to say that my (free of charge!!!) replacement tube, with motor mount installed , had been shipped; and I recieved it yesterday.
I know its been said many times before, but what excellent service!!!! Thank you Jim. Makes you think; what a differant world we'd live in if companies like Microsoft et al. had this level of customer service.
To make the postage, from the States, more worthwhile, I ordered a 'Flea' at the same time. Neat little beast this one. I had a few mates round last night, and spent the night chatting, watching TV, and building my Flea - a most enjoyable evening. I finished the build last night, and should have it painted for launching on Tuesday (my birthday).