bsexton
Well-Known Member
- Joined
- Jan 17, 2009
- Messages
- 1,085
- Reaction score
- 1
I was thinking that I've done business with many rocketry vendors over the past year and I have to say for the most part I have been very pleased with the products and service I have received. Some of the vendors I have purchased from include (no particular order):
Aerospace Specialty Products
PerfectFlite
Semroc
Aero Pack
Public Missiles
Performance Hobbies
Giant Leap Rocketry
Apogee
Roachwerks/Sandman
Balsa Machining Service
Railbuttons
Magnum
Pratt Hobbies
U.S. Rockets
LOC
Missile Works
Tango Papa
Dave's Roketwerks
Aerocon
This is certainly only a small fraction of the vendors that support our hobby, but I would and will buy from every one of these fine people/companies again.
Now, I'm not trying to start a riot here but out of the vendors you have done business with which one has the best customer service in your opinion?
My vote has to go to Semroc -- overall I think Carl and Sheryl McLawhorn provide one of the best experiences...period. The on-line purchasing system, the email notifications, the packaging, the product, the documentation/instructions and the customer support are all top notch.
I know there are many other vendors out there that have good reputations that I haven't had the pleasure of dealing with -- hey, I only have some much time and money you know.
But what say the rest of you? Who has the best customer service in support of our hobby?
Aerospace Specialty Products
PerfectFlite
Semroc
Aero Pack
Public Missiles
Performance Hobbies
Giant Leap Rocketry
Apogee
Roachwerks/Sandman
Balsa Machining Service
Railbuttons
Magnum
Pratt Hobbies
U.S. Rockets
LOC
Missile Works
Tango Papa
Dave's Roketwerks
Aerocon
This is certainly only a small fraction of the vendors that support our hobby, but I would and will buy from every one of these fine people/companies again.
Now, I'm not trying to start a riot here but out of the vendors you have done business with which one has the best customer service in your opinion?
My vote has to go to Semroc -- overall I think Carl and Sheryl McLawhorn provide one of the best experiences...period. The on-line purchasing system, the email notifications, the packaging, the product, the documentation/instructions and the customer support are all top notch.
I know there are many other vendors out there that have good reputations that I haven't had the pleasure of dealing with -- hey, I only have some much time and money you know.
But what say the rest of you? Who has the best customer service in support of our hobby?