Originally posted by lalligood
I don't know if it's the "creature of habit" instinct in me or what but there just are certain brands that I swear by. Shoes, restaurants, retail stores, and rockets are some of those things though that I just stick to a few select brands...
I have absolutely ZERO relations with U.S. Rockets other than being a very satisfied customer. I still order, pay for, & build my kits just like everyone else does. Jerry runs a tight business and has always impressed me with his order-payment-shipping policy, customer service, and products. I send him emails with questions and he has always gotten back to me in an amazingly short period of time. Everytime. As long as he keeps that up (& the wife lets me spend $$$ on rockets), I'm certain to remain a repeat USR customer as long as I stay in the hobby (and I'm not leaving anytime soon!)
Sounds like wisdom to me Lalligood.
We stick by things that we learn that we can trust, and discard things that let us down or betray us. I am willing to give everyone and everything a chance, but trust is not something given by me
It must be earned.
That goes doubly for hobby expenditures. So far, I have built and flown a USR Warp 3, a Sonic 3100, an Interroc and a Banshee. All rockets have preformed flawlessly, and I am looking forward to the Slipper, an Easy Rider and the High-Test 2225 that are in various stages of build or finish.
If the weather lets up long enough for me to do some priming and painting
I have had the same experience with Jerry that you have had. The times that I need to contact him on issues with his kits, or if I have questions about something rocketry related, he has always responded promptly to my E-mails. Jerrys customer service style is one that is rare in this society
.and it is appreacated. He is always helpful with parts issues or with answering my questions. He has even posted some of my photos on the USR site. I hope that my contributions help him sell some kits.
He runs a class operation, and I will be ordering more kits in the future.
Jerry and his company have my trust.
"Biding my time till the 6" Banshee comes out"