I am curious as to other folks experience with "Spacecraft Films" regarding filling orders and such. After viewing their Apollo's 15, and 16 DVD sets, and already owning their Gemini Program set, I can attest to the excellent quality and content. So recently, like back in the first week in May I placed a substantial order for additional sets, Apollo 17, Mercury Program and a few others.
I paid via Paypal, and have long since had my credit card billed and paid out. Well after several emails, only two of which were responded to , plus a Snail mail letter with copies of the order and payment receipt, nothing has been happening. Of course I am well past the 45 day Paypal refund limit. But my point is I do not want the money back, I want the DVD's!
Knowing that the world economy is in a major downturn , and seeing several fine businesses fold , I was wondering about this company. So doing the Google search, I came across the "Collect Space" website, and within a forum with a few posts from customers mentioning long wait times for their orders.
I would be very interested in others opinions on this issue. Thanks for listening.
I paid via Paypal, and have long since had my credit card billed and paid out. Well after several emails, only two of which were responded to , plus a Snail mail letter with copies of the order and payment receipt, nothing has been happening. Of course I am well past the 45 day Paypal refund limit. But my point is I do not want the money back, I want the DVD's!
Knowing that the world economy is in a major downturn , and seeing several fine businesses fold , I was wondering about this company. So doing the Google search, I came across the "Collect Space" website, and within a forum with a few posts from customers mentioning long wait times for their orders.
I would be very interested in others opinions on this issue. Thanks for listening.