No igniter or ejection charge on certain AeroTech reloads?

billdz

Well-Known Member
Joined
Feb 10, 2017
Messages
1,346
Reaction score
109
Until today, every AT reload I bought came with an igniter and a vial of ejection charge. But today I opened my new J180 reload and it did not include either of these items. At first I thought there was an error, but the instructions indeed list the igniter and charge as additional "items needed for use". I did not buy from Apogee, but their listing for this motor has a photo of the kit that includes the igniter and charge, see
https://www.apogeerockets.com/Rocke...tech-54mm-Propellant-Kit-J180T-L?cPath=7_267&

Is there some way to tell if a reload kit includes these items? Had I known, I would have bought igniters with my order.
 

rharshberger

Well-Known Member
Joined
Oct 13, 2014
Messages
11,437
Reaction score
3,331
Location
Pasco, WA
Contact AeroTech customer service, if it was supposed to have the items (it should iirc) they will take care of it.
 

billdz

Well-Known Member
Joined
Feb 10, 2017
Messages
1,346
Reaction score
109
The instructions specifically say these items are not included, so I doubt customer service will help, although I sure wish it was clearer before I ordered. I'll ask them, though.
 

billdz

Well-Known Member
Joined
Feb 10, 2017
Messages
1,346
Reaction score
109
Karl Baumann replied to my customer service email within minutes and says he will send me an igniter and the powder, that's great customer service.
 

soopirV

Well-Known Member
Joined
Aug 31, 2010
Messages
1,157
Reaction score
6
Did he clarify if this is a new thing for them though, or if it truly was an omission?
 

billdz

Well-Known Member
Joined
Feb 10, 2017
Messages
1,346
Reaction score
109
"Did he clarify if this is a new thing for them though, or if it truly was an omission?"

He said it was an omission, as "all 54mm reloads come with an igniter kit."
 

Latest posts

Top