We're a student team trying to build a sounding rocket, for which we are using MissieWorks RRC3 as our primary flight computer. We have used the standard adapter given to connect it to our laptop. But as soon as I connect it to the laptop, it says "device malfunctioned". When I checked the device manager on the laptop, it showed the USB port to be "Unknown device(Device Descriptor Request Failed)". The laptop has windows 10 on it. Could anyone tell me what the problem might be?