MarcFTL
Member
- Joined
- Dec 11, 2009
- Messages
- 6
- Reaction score
- 0
Hi Guys.
I am new here but a long time Rocketeer.
I wanted to make a mention of the Marsa4 Altimeter. I have yet to make my first flight with it but I wanted to make a mention of their customer service.
I got my first one about two months ago and after I tried to update the Firmware on my Windows 7 box, something went south. I emailed the company and they cross shipped a free replacement at their cost. I had it in 3 days.
So far so good.
I just had a mishap last night,
I had just finished my ground testing which went just fine and dropped my altimeter bay and the sled hit a tile floor trashing the LCD in the unit.
I emailed Marsa on a Saturday night and got a response on Sunday morning that Marsa would send out on Monday a replacement unit with a $12.00 charge for the LCD and shipping. A vendor can't do any better than this.
The Marsa unit is a bit more expensive than most, but having the LCD on the unit plus built in ground testing makes this an excellent choice.
I am going to be using this in a Giant Leap Rocketry Vertical Assault Dual Deploy. I have built several kits with them. GLR's Dynawind tubes are fantastic!
www.marsa4.com
Marc Schlesinger
Tripoli 12176 L2
Nar 21632 L2
I am new here but a long time Rocketeer.
I wanted to make a mention of the Marsa4 Altimeter. I have yet to make my first flight with it but I wanted to make a mention of their customer service.
I got my first one about two months ago and after I tried to update the Firmware on my Windows 7 box, something went south. I emailed the company and they cross shipped a free replacement at their cost. I had it in 3 days.
So far so good.
I just had a mishap last night,
I had just finished my ground testing which went just fine and dropped my altimeter bay and the sled hit a tile floor trashing the LCD in the unit.
I emailed Marsa on a Saturday night and got a response on Sunday morning that Marsa would send out on Monday a replacement unit with a $12.00 charge for the LCD and shipping. A vendor can't do any better than this.
The Marsa unit is a bit more expensive than most, but having the LCD on the unit plus built in ground testing makes this an excellent choice.
I am going to be using this in a Giant Leap Rocketry Vertical Assault Dual Deploy. I have built several kits with them. GLR's Dynawind tubes are fantastic!
www.marsa4.com
Marc Schlesinger
Tripoli 12176 L2
Nar 21632 L2
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