Just wanted to give a big, public thank you to John.
Recently, due to my own stupidity (and a bit of bad luck), my Altimeter 3 did a freefall from ~1100 feet (my stupidity), and landed on asphalt (the bad luck).
The LCD did not survive the impact, but I could still "see" and connect to the device via Bluetooth (it reported the impact velocity as 46fps).
On the Monday following the incident, I e-mailed Jolly Logic to find out if the LCD could be replaced, and what it would cost. By the end of the week, I had a replacement LCD, instructions, and a replacement case, all at no charge.
"Above and Beyond" service seems less and less frequent these days, so I like to announce it when I experience it.
Recently, due to my own stupidity (and a bit of bad luck), my Altimeter 3 did a freefall from ~1100 feet (my stupidity), and landed on asphalt (the bad luck).
The LCD did not survive the impact, but I could still "see" and connect to the device via Bluetooth (it reported the impact velocity as 46fps).
On the Monday following the incident, I e-mailed Jolly Logic to find out if the LCD could be replaced, and what it would cost. By the end of the week, I had a replacement LCD, instructions, and a replacement case, all at no charge.
"Above and Beyond" service seems less and less frequent these days, so I like to announce it when I experience it.