eRockets - Shipment issue, no response.

[Tractionengines]

Anyone know if Randy and the gang at eRockets are around and doing ok?

I placed an order early Monday for UPS shipping. I got a confirmation, and then a few hours later a notice that the shipping label had been created. Also in my order history it shows as shipped on Monday with a UPS tracking number.

BUT The tracking information still shows UPS waiting for package. I tried to message thru the store, plus sent an e-mail yesterday afternoon, asking if they could check on it. Usually Randy gets back quickly. This time nothing... Just now I tried to call but no answer. I wanted to use some of the items this weekend. Anyone know if they are out at a launch, vacation, health issue, etc.

Thanks for any information/assistance.
Mike

 

[Initiator001]

I have e-mailed eRockets/Randy twice this week.

Both times he replied in less than a day, one of them less than an hour.

This is where I send my e-mail:

[email protected]

 

[Tractionengines]

Looks like I may be in luck. Just tracked it again. It's finally in UPS possession, AND it's showing delivery Friday. (Next day delivery is the norm for UPS from Dayton.)

08/19/2021 5:40 P.M.

Shipped Dayton, OH, United States

Mike

 

[tim cubbedge]

Patience is a virtue.

 

[hball55]

Everything I have ever ordered from Randy has been received SUPER FAST through USPS no less, lol. It’s almost like he’s next door, he isn’t, I’m in California.