empirerockets
New Member
- Joined
- Jan 11, 2004
- Messages
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We apologize for any delay in anyone's shipment. This was started as a hobby and I am in the process of organizing Empire Rockets. My wife has agreed to help me keep track of things and we are organizing things. We will be moving into our new home which I will then be able to set up shop. Right now the lathe is on the kitchen table. I understand that some mistakes have been made but we are interested in customer satisfaction and will be more attentive to customers and in giving prompt ship dates upon order inquiry. Unsatisfied or satisfied customers are welcome to email us at vinjen@localnet.com. Our kits are hand made one at a time and are all individual so if someone is having a difficult time, requires technical support you may visit our website at www.empirerockets.com or email us. You should expect a response to any email within 24 hours of receipt. I am sorry if anyone was upset or concerned with wait time but that is why we are going to organize things and get it together !
Thank You,
Sincerely, EMPIRE ROCKETS Vin& Jen
Thank You,
Sincerely, EMPIRE ROCKETS Vin& Jen