you might want to contact the sender and see if theyve been contacted about the documentsThank you everyone.
We have contacted the sender, and the sender is expected to submit the necessary documents. Currently, our company in charge of Canada is in contact with the sender.
Thank you for your advice.Also, those can't be shipped air freight. They have to go by "ground", that means a slow boat. They are probably waiting for a container to put it in that is hazmat and going to the right part of the world.
I wrote e-mail.Where are you located? I’d contact dealer and tell them the problem. Or call FedEx.
I myself would like to know. No need sending money to a vendor if there is a problem.Send him a PM if you want to know. We do not know all the details so no need to make it public.
You might as well just take the loss. Place a new order from a dealer who can do what is needed to get you the motors correctly.I wrote a letter to CEO of FedEx Japan this week.
Then the customer sevice person of FedEx Japan got in touch with FedEx US and the sender.
The answer came from the person in charge in the United States.
The cargo has not been discarded and is still stored in the warehouse.
Since the cargo is dangerous goods, and the shipper does not prepare packing and documents in accordance with the procedure for dangerous goods, the cargo should be discarded at the site, or if the shipper or consignee looks for a company that can prepare for the shipment of dangerous goods near Memphis Airport and packs it, it is possible to continue shipping the cargo to Japan.
She reports me the sender will follow up this transaction.