Can someone from Mad Cow call me?

Discussion in 'Product and Vendor Reviews' started by Mustang67, Jul 5, 2018.

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  1. Jul 5, 2018 #1

    Mustang67

    Mustang67

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    Have reached out both phone and e-mail over the past 12 days, no response.

    Orderes have shipped on time, no issues there. Just no one is getting back to me reagding the DX questions I asked.

    Jerry
     
  2. Jul 5, 2018 #2

    crossfire

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    Jerry
    Maybe someone here can help answer your question.
     
  3. Jul 5, 2018 #3

    Mustang67

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    Its in regard to pricing and availabilty of components
     
  4. Jul 6, 2018 #4

    tibbe

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    Same here. I've been trying to get in contact with Madcow for about a month, both via email and their website messaging system for logged in users.
     
  5. Jul 6, 2018 #5

    krislhull

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    I actually got in touch with them through facebook, and got a response in a couple of hours. Have you tried that?
     
  6. Jul 6, 2018 #6

    Mustang67

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    No and will give it a try.

    Ty!
     
  7. Jul 6, 2018 #7

    Bat-mite

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    If that works, let me know. I don't have facebook, and I have been trying to get in touch with MC since March.
     
  8. Jul 6, 2018 #8

    Mustang67

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    They got back to me on Facebook IM and said they will have someone call me. PM me your contact info, and when they call I will ask them to reach out to you
     
  9. Jul 9, 2018 #9

    tibbe

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    Mustang67 kindly asked Madcow to get back to me, which they said they would the next day. However I've still to hear anything from them after over a month of trying to reach them.

    This is especially frustrating since I need replacement pieces to continue my build since a) their instructions for the DX3 2.6" were incorrect (if you follow them you'll screw up your build) and b) they had build quality issues with their bulk plates (pre-drilled holes in the wrong spot).
     
  10. Jul 9, 2018 #10

    Mustang67

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    Hi Tibbe, try Kevins e-mail. kdurham@madcowrocketry.com
    He is the one I spoke with and stated he was going to get in-touch with you.
     

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