DavRedf
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I received this from my ISP and thought it would be relevant to all Brits.
David
Updated: 5 April
Who is affected: All internet users
ntl would like to warn all customers about the risk of inadvertently loading premium rate phone dialler software onto your computer. This software could reconfigure your computer to dial a premium rate number to connect you to the internet, or cause your computer to dial other premium rate numbers without your permission, resulting in large phone bills.
This problem mainly affects dial-up internet customers, but can also affect broadband customers if you leave your phone line plugged into your computer.
Whilst there are legitimate uses for dialler software applications, many are designed to be downloaded and installed without your consent and to connect to premium rate telephone services, sometimes costing as much as £1.50 per minute, without your knowledge.
How to tell if you are affected
You should thoroughly check your phone bill for any 09 premium rate numbers, and check your dialler settings to make sure there are no unrecognised dial-ups set up. These can be found by going into Internet Options on your Control Panel, and clicking on the "Connections" tab or by searching for "Dial-up Networking" in Windows Help.
What should you do?
Installing and configuring a reputable firewall application will protect your PC from unauthorised downloads, and give you an opportunity to block any attempted downloads from unrecognised sources. You can download a free firewall here. You should not download software from the internet unless you are sure of the source.
It is your responsibility to make sure your computer is not used to make these unauthorised premium rate calls, and as an ntl telephone customer, you can bar premium rate phone calls from your line. Other telephone service providers can also offer this service.
If you suspect that you have been the victim of such a fraud, contact ICSTIS, the body that supervises telephone information services such as premium rate services, who can investigate cases of telephone fraud.
If you are an ntl broadband customer and you also have a conventional modem in your PC, we advise you to physically unplug your modem lead from the wall socket.
Where can you get more information?
The Independent Committee for the Supervision of Standards of Telephone Information Services - ICSTIS
David
Updated: 5 April
Who is affected: All internet users
ntl would like to warn all customers about the risk of inadvertently loading premium rate phone dialler software onto your computer. This software could reconfigure your computer to dial a premium rate number to connect you to the internet, or cause your computer to dial other premium rate numbers without your permission, resulting in large phone bills.
This problem mainly affects dial-up internet customers, but can also affect broadband customers if you leave your phone line plugged into your computer.
Whilst there are legitimate uses for dialler software applications, many are designed to be downloaded and installed without your consent and to connect to premium rate telephone services, sometimes costing as much as £1.50 per minute, without your knowledge.
How to tell if you are affected
You should thoroughly check your phone bill for any 09 premium rate numbers, and check your dialler settings to make sure there are no unrecognised dial-ups set up. These can be found by going into Internet Options on your Control Panel, and clicking on the "Connections" tab or by searching for "Dial-up Networking" in Windows Help.
What should you do?
Installing and configuring a reputable firewall application will protect your PC from unauthorised downloads, and give you an opportunity to block any attempted downloads from unrecognised sources. You can download a free firewall here. You should not download software from the internet unless you are sure of the source.
It is your responsibility to make sure your computer is not used to make these unauthorised premium rate calls, and as an ntl telephone customer, you can bar premium rate phone calls from your line. Other telephone service providers can also offer this service.
If you suspect that you have been the victim of such a fraud, contact ICSTIS, the body that supervises telephone information services such as premium rate services, who can investigate cases of telephone fraud.
If you are an ntl broadband customer and you also have a conventional modem in your PC, we advise you to physically unplug your modem lead from the wall socket.
Where can you get more information?
The Independent Committee for the Supervision of Standards of Telephone Information Services - ICSTIS