- Joined
- Nov 21, 2011
- Messages
- 482
- Reaction score
- 217
Hi Everyone!
I'm aware one of my weaknesses is keeping track of emails, especially for requests of replacement parts.
I am trying something new, an item which can be added to your cart as a replacement part. Just add the details to the order notes and I will send it out at no charge for the component.
This will prevent me from losing requests and also make tracking emails automatic when the item ships.
https://www.additiveaerospace.com/products/replacement-components
I'm going to try it at first as the honor system.
If you feel like I should cover shipping, select the free shipping variant. If a part fails through some manufacturing defect, or perhaps I sent the wrong size of some item, free shipping seems reasonable.
If you made a mistake somehow, and think it is fair you cover shipping, please select the standard shipping option. For example, if you stepped on your fly away rail guide and need a replacement rod(s).
Feedback is always welcome.
~Andrew
I'm aware one of my weaknesses is keeping track of emails, especially for requests of replacement parts.
I am trying something new, an item which can be added to your cart as a replacement part. Just add the details to the order notes and I will send it out at no charge for the component.
This will prevent me from losing requests and also make tracking emails automatic when the item ships.
https://www.additiveaerospace.com/products/replacement-components
I'm going to try it at first as the honor system.
If you feel like I should cover shipping, select the free shipping variant. If a part fails through some manufacturing defect, or perhaps I sent the wrong size of some item, free shipping seems reasonable.
If you made a mistake somehow, and think it is fair you cover shipping, please select the standard shipping option. For example, if you stepped on your fly away rail guide and need a replacement rod(s).
Feedback is always welcome.
~Andrew
