Shane,
I have sent several emails to Ozark. No reply. I guess Erik does not care about his customers. I hve 5 units and one needs the blocks replaced. Scott just took over Loki. He has nothing to do with Ozark. I am done with Arts. I will replace them with other brands.
Randy
wow that is a surprise.:confused2: only had to talk to erik once and got an answer pretty quick. only other question i had was answered by Jeff (when he had LOKI).
If your set on changing or updating Adrian at Featherweight has great customer service FWIW
Four pin from digi-key part number 227-1249-nd
When I think of electronics, and top-notch support, four vendors come to mind...
1) Featherweight Altimeters (Adrian Adamson)
2) Big Red Bee (Greg Clark)
3) Marsa Systems (John Derimiggio)
4) Telemetrum (Bdale Garbee and Keith Packard)
Shane,
I have sent several emails to Ozark. No reply. I guess Erik does not care about his customers. I hve 5 units and one needs the blocks replaced. Scott just took over Loki. He has nothing to do with Ozark. I am done with Arts. I will replace them with other brands.
Randy
Erik has been completely unreachable for months. I tried e-mail, the Loki listserv, The TRA listserv, I even tried Darren Wright who is personally close to him. I have one that is malfunctioning and have not been able to get it fixed.
Sad thing is I love my ARTS, I think it is one of the best altimeters around. It's just apparently unsupported.
Got a deal for you if you are interested...I have a Parrot that I can't figure out why it does not work for me and the in person response I got from Adrian at LDRS was that it is really off the support radar. If you are interested, I will trade you an ARTS for it. I am 99% certain it works (I have never used it as I cannot figure out how).
Got a deal for you if you are interested...I have a Parrot that I can't figure out why it does not work for me and the in person response I got from Adrian at LDRS was that it is really off the support radar.
Thanks for the research guys -- I have two ARTSes that this will benefit greatly, and have never been able to locate the correct part number. My deployment terminal blocks have been bent up pretty severely over time, since they face the wrong way for the small spring contacts -- make sure to stake 'em down with silicone or epoxy or something to keep them from breaking off!
Guys,
Thanks for the support and info. Much better that Erik.
Randy
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