- Joined
- Jan 19, 2009
- Messages
- 14,951
- Reaction score
- 1,279
I have a MARSA54L that I managed to brick in the process of trying to upgrade the firmware. After contacting John for assistance, I realized (and told him) that it was likely my fault.
The first attempt was for me to follow some instructions he sent, which didn't do the trick. So, it needed a trip home.
I asked John what I owed him (I wanted to include payment with the unit), but he wouldn't accept anything. Not even to cover postage to send it back to me!
Today, I got it back, flashed with the latest firmware. On top of it, John was kind enough to put some really nice ferrules on the battery leads that were connected to the unit when I shipped it to him.
Really awesome service - Thanks, John!
-Kevin
The first attempt was for me to follow some instructions he sent, which didn't do the trick. So, it needed a trip home.
I asked John what I owed him (I wanted to include payment with the unit), but he wouldn't accept anything. Not even to cover postage to send it back to me!
Today, I got it back, flashed with the latest firmware. On top of it, John was kind enough to put some really nice ferrules on the battery leads that were connected to the unit when I shipped it to him.
Really awesome service - Thanks, John!
-Kevin