Green Jello
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- Jul 18, 2012
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So I had a AT E20-4W failure and I contacted AeroTech with this:
And their response was this:
Anyone have any experience with this?
I recently purchased a 2 pack of your E20-4W engines and while one of them worked beautifully, the other failed. It ignited and gave a split second of thrust and then quit. It didn't even get off the launch pad. The failed motor is serial number 100632 (see attached). How do we work out a replacement?
And their response was this:
Hi David,
what you described was a chuff, all you need to do is take a small wire and slightly scuff up the area where you placed the igniter the first time and insert another igniter and launch.
please provide me with a good shipping address and I will send you some replacement igniters ....K
Karl Baumann
Warranty & Tech Support
RCS/Aerotech Inc.
Anyone have any experience with this?