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Scott_650

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Another great customer service experience with the folks at Jon Rocket - I previously received a rather beat up box of kits - gee, thanks USPS - and was disappointed at all the smashed body tubes. After a quick email exchange not only did the new box from Jon Rocket have the parts I needed but an ENTIRE replacement kit as well! Thanks to Roger for making things right.
 
Another great customer service experience with the folks at Jon Rocket - I previously received a rather beat up box of kits - gee, thanks USPS - and was disappointed at all the smashed body tubes. After a quick email exchange not only did the new box from Jon Rocket have the parts I needed but an ENTIRE replacement kit as well! Thanks to Roger for making things right.

Roger & Bracha run a top-notch operation over there so this doesn't surprise me at all. They are great folks and a true asset to our hobby.
 
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