conman13
Well-Known Member
- Joined
- Sep 18, 2013
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Ok so over the past 4 weeks I've tried contacting AltusMetrum about a problem with my brand new never used Telemetrum. I only got 2 responses from the 6+ emails and contact forms I submitted. In the last email I was told they would start and RMA for me to send it back and have it looked at. However its been a week since I last heard anything and still no response after yet another email sent Saturday. I'm not trying to rant but I was hoping that maybe they might see this thread.
Basically My Telemetrum will not connect to any satellites. I'm using the Teledongle running to my macbook air. I am using a 3 element yogi on the teledongle and the stock wire antenna on the Telemetrum. When I plug it in and turn everything on it connects just fine when in idle mode and I can see my device and the software shows data packets are being received every 3 seconds. However after leaving it alone multiple times for about an hour or so I come back and it hasn't connected to any satellites! Sometimes it will say 1 or 2 satellites are in view but it doesn't get any further then that. Does anybody have any idea as to what the problem could be?
Basically My Telemetrum will not connect to any satellites. I'm using the Teledongle running to my macbook air. I am using a 3 element yogi on the teledongle and the stock wire antenna on the Telemetrum. When I plug it in and turn everything on it connects just fine when in idle mode and I can see my device and the software shows data packets are being received every 3 seconds. However after leaving it alone multiple times for about an hour or so I come back and it hasn't connected to any satellites! Sometimes it will say 1 or 2 satellites are in view but it doesn't get any further then that. Does anybody have any idea as to what the problem could be?