I have to imagine that this discussion was prompted at least in part by the immense amount of whining I had been doing about the company. Let me first start with a few more personal words -
Aerotech has meant a great deal to me over time. When I was a kid and got bored of Estes 18mm motors, it was Aerotech that kept me interested in the science of flight and the hobby of rocketry. When I got back into rockets last year, it was with an Aerotech kit, and the old favorite 29/40-120 casing. When I say that I want Aerotech to do well, I truly mean it. I have met Gary several times now and think the world of him, but question some recent business decisions. How can hardware be so difficult to obtain at the moment? Why not offer better certification specials? Why force RMS EZ on us? Some decisions, like limited hardware specials, amount to refusing Cesaroni might have a good idea. Others, like RMS EZ, seem like a bad copy. Then there is the gap in hardware availability, which is simply bad business. No one is buying motors without hardware.
I know that a new catalog is seen as an expense, but I hear no requests for a big beautiful glossy print production. A table of motors available and quality descriptions of propellants would suffice for now. Heck, leave text like "Description - To Do" out of the pages and it will be categorically better than the competition. What in blazes is Super Thunder? What about New Thunder? Are they the same? Are they slightly or completely different? Why is Propellant X described mysteriously then offered in a single reload and nowhere else? Well, I am not buying a $300, or probably not even a $50 reload without answers to these simple questions.
After fixing hardware availability and catalog information, I would look towards new motors and new kits. Thank you for updating to retainers in the kits, but it is going to take more moves like that to hold our interest. New items excite people, and the kit availability is still exactly the same as when I dropped out of rockets for twenty years.
Thanks for listening, and the best of luck with this business into the future.